Joining a company

New accounts sign up self-serve: choose Sign up free, and no card is needed up front. See Billing and usage.

Joining a real company

To join an existing company, ask one of its owners or admins to invite you. An invite from an owner or admin is not demo-gated: the invite email is sent, and the membership is claimable the first time you sign in with that email.

You cannot request access to a real company yourself. A self-serve access request for a company that is not a demo sandbox is refused with 403 SELF_SERVE_TENANT_NOT_ALLOWED.

Requesting access to the demo sandbox

Self-serve access requests work only for demo sandbox companies. They are demo-gated:

1. Request access. Submit your email and the company on the request-access page. This creates a pending access request. It is not yet claimable.
2. Book a demo. Pick a time on the scheduling page. Your request advances to “demo booked.”
3. Get granted. After the demo, an admin or owner of the company grants your access. The invite email is sent and your membership becomes claimable.
4. Claim and onboard. Accept the invite, then finish onboarding: install HQ, join your team, run your first sync, and start the beginner training.

An HQ staff super-admin can grant access directly, without a demo.

Good to know

• Until a request is granted, it cannot be claimed. The claim is refused with a clear error and no membership is created.
• Invites and memberships created outside the request flow are treated as already granted.
• Admins and owners can see pending and booked requests, and grant or revoke access, from the demo queue.